We Own our Safety
Safety in the Workplace
Kraft Heinz is committed to providing a healthy, safe, and secure workplace for employees, contractors, and all people who visit our facilities. Safety Management is built into our fully integrated Kraft Heinz Management System (KHMS), combining best-practice safety principles with other operational functions in a continuous improvement framework. The Environmental, Health, and Safety (EHS) pillar within KHMS states clear expectations and practical steps to manage risk and avoid injuries, and requirements are expected to be followed in every Kraft Heinz facility. We track and measure implementation through internal audits, with results reflected in Management-by-Objectives KPIs and Factory Championship rankings. Due to robust site-level implementation, Kraft Heinz has maintained its safety KPIs over the last year, continuously representing some of the best results among our industry peers.
Severity Prevention
The severity prevention indicator provides significant input to our global EHS program. It establishes a culture of intervention that encourages all employees and contractors to proactively identify and report near misses and unsafe conditions and behaviors. In this way, we can anticipate preventative actions to address these situations before they escalate to an actual injury.
We study near–miss data thoroughly and have identified the top three precursors to accidents: safe access to and securing of machinery, powered industrial vehicles, and hazardous materials. The identification of these precursors has enabled us to focus on the instances that could lead to severe injuries or fatalities and prevent them. Our leadership is engaged in understanding how these precursors may harm our people and operations and allocates resources to mitigate or eliminate risks.
In order to further support our journey to reduce severe injuries and fatalities (SIF), Kraft Heinz adopted the SIF rate in 2023. This metric measures the number of severe actual and severe potential injuries and provides a straightforward reading of the severity of work-related injuries, which will allow us to continue to laser focus on their elimination.
In addition, Kraft Heinz manufacturing employees have access to many tools and programs to help keep safety in mind. These include STOP. THINK. ACT., a program to support the proactive reporting of near misses and unsafe conditions or behaviors, and Safety Triggers, a tool to help employees anticipate the potential risks of their tasks by taking a step back and identifying potential safety triggers prior to starting their task.
Total Recordable Incident Rate
Our compiled worldwide Total Recordable Incident Rate (TRIR) is a medical incident rate based on the U.S. Occupational Safety and Health Administration (OSHA) record-keeping criteria (injuries per 200,000 hours). Kraft Heinz is proud of its safety track record and have maintained our TRIR at 0.53 compared to 2022. We will keep strengthening our safety culture towards our goal of zero loss.
Digital Journey to Support Safety Behaviors at Our Factories
In 2023, as part of Kraft Heinz’s continued journey to improve how we interact with safety behaviors at our global factories, we launched a new digital safety behavior operating system, BOS out-of-the BOX. This digital behavior operating system has already been game-changing—replacing the paper forms teams relied on with digital tools that make it much easier to track and monitor site safety trends and instill a safety mindset.
Through BOS out-of-the BOX, site leadership uses a QR code that links to a digital form to gather safety behavior observations and feedback from team members. Site leadership posts the QR code in rotating areas around the location based on safety focus and team members easily scan the QR code and fill out the digital safety behavior forms on their phones, also prompting routine conversations about key safety behaviors.
The information collected through these digital forms flows into a dashboard used by factory leadership and our safety teams to monitor site safety observations in real-time and track which safety behaviors are working well across all factories and where we can improve. This data-focused approach allows Kraft Heinz to spot safety issues earlier, reduce the number of incidents, and help everyone follow important safety rules, making our workplace safer and more efficient while also reinforcing our quality and safety culture.
